Software Support

Software maintenance packages to keep machine and office software up-to-date and running.

Software Support

We offer you the complete range of the most modern CAD/CAM support: from telephone hotline and remote support through update and extension programmes right up to workshops and expert dialogs.

Software is an essential part of KRRASS machines. In a constantly changing tech landscape, software requires regular maintenance and adjustments to business requirements over time. As a result, KRRASS is dedicated to continuously improving machine PC software as well as factory and office software solutions according to the latest trending technologies.

Included in the Care benefits

  • Remote Service Support up to 12/5 for CAD/CAM, System software version and offline software
  • Immediate working on reported software problems for business critical areas of application
  • Guaranteed availability of product specialists within the agreed reaction time
  • Phone support
  • Remote desktop support
  • Service request upload
  • Bug fixes
  • Critical Issue solving / hot fixes
  • Phone support
  • Perfective updates / new features in CAM & Tulus software*
  • Software updates by KRRASS**
  • Access to our Krrass organised expert teams with Workshops, Dialogs and experience exchange programmes

** Except for CAM software, where updates are done by a customer

Do you want more specific information? We’ll reach to you as soon as we can

Our Services

Technical Support

Spare Parts

Trainings

Software Support

Warranty Extensions

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