Software Support

Software maintenance packages to keep machine and office software up-to-date and running

We offer you the complete range of the most modern CAD/CAM support: from telephone hotline and remote support through update and extension programmes right up to workshops and expert dialogs.

Software is an essential part of KRRASS machines. In a constantly changing tech landscape, software requires regular maintenance and adjustments to business requirements over time. As a result, KRRASS is dedicated to continuously improving machine PC software as well as factory and office software solutions according to the latest trending technologies.

Included in the Care benefits

Remote Service Support up to 12/5 for CAD/CAM, System software version and offline software
Immediate working on reported software problems for business critical areas of application
Guaranteed availability of product specialists within the agreed reaction time
Phone support
Remote desktop support
Service request upload
Bug fixes
Critical Issue solving / hot fixes
Phone support
Perfective updates / new features in CAM & Tulus software*
Software updates by KRRASS**
Access to our Krrass organised expert teams with Workshops, Dialogs and experience exchange programmes

**Except for CAM software, where updates are done by a customer

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Our Services

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Software Support

Included in the Care benefits

Do you want more specific information? We’ll reach to you as soon as we can

Our Services

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